Who we are
Our website address is: https://*subglife.com/*
This privacy policy sets out how SUBG Life uses and protects any information that you give SUBG Life when you use this website.
SUBG Life is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
SUBG Life may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1 Jan. 2020
What personal data we collect and why we collect it
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Available Payment methods on website:
Payment will be done through payment gateway.
On this website Razorpay payment gateway is being used.
Available sources for payments are credit card, debit cards, net banking, or through UPI
Expense that a user will bear before and after purchase:
- No any kind of charges will be applied for subscriptions or before purchase.
- Rs.0 or nil will be charged before confirming purchase by our website.
- After successful placing of order you will be charged actual card total with shipping charges if any.
- After payment or purchase no charges or no extra payment will be taken on website or at the time of delivery, except if opt for cash on delivery.
How we protect your data
- Allow us 2-3 days to process your order to ensure quality of products to get deliver.
- Products get shipped within 2-3 days.
- Generally products get delivered within a week to end customer.
- Images shown on all pages on whole website are for representation. Actual products may vary in size, colour or in other qualitative measures.
- Live plants are well packed by our team to assure safe delivery.
- Delay in delivery due to shipping company or unavailability of customer or natural disasters or any national activities may decrease quality of live plants. We are not responsible for return or refund in any above situation.
- Plant leaves may fall down or dropped due to closed situation on packing box. Read the instruction label received with live plants to ensure good survival of plant after delivery